Give Us a Call 478-221-7198

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Last Updated: September 2025

Vital Link Services uses SMS (text messaging) to communicate efficiently with individuals, including clients and visitors. By providing your phone number and agreeing to receive SMS messages, you consent to these Terms and Conditions. The following terms explain how we manage SMS communication and your rights related to receiving text messages.

  1. Consent to Receive SMS Messages

    By providing your phone number and consenting to receive text messages from Vital Link Services, you authorize Vital Link Services to send SMS messages to the phone number you provided. This consent applies to communications related to:

    • Appointment reminders and confirmations
    • Service updates and notifications
    • Special promotions or limited-time offers
    • Transportation status
    • Account or order updates
    • General inquiries or status alerts

    Your mobile information and opt-in consent will never be sold or shared with third parties for marketing purposes.

  2. How to Opt In (Opt-In Language)

    When you provide your phone number, you may see a statement such as:

    “By providing your mobile number and checking this box, you consent to receive SMS messages from Vital Link Services regarding your appointments, services, and promotions. Message frequency may vary. Reply STOP to unsubscribe or HELP for assistance. Standard message and data rates may apply.”

    You may also verbally confirm your consent with our staff or sign up through an online or paper form.

  3. Types of SMS You May Receive

    If you have consented to receive text messages, you may receive messages related to the following:

    • Appointment Reminder: “Reminder: Your appointment with Vital Link Services is scheduled for [date/time]. Reply YES to confirm or call 478-221-7198 to reschedule.”
    • Service Update: “Your service request #[12345] has been completed. Thank you for choosing Vital Link Services.”
    • General Communication: “Thank you for contacting Vital Link Services. A representative will reach out shortly.”

  4. Message Frequency and Fees

    • The number of messages you receive will depend on your interactions with us and may vary from 1 to 2 messages per week (or more during active services, promotions, or appointment periods).
    • Standard text messaging and data rates may apply based on your mobile carrier plan. Vital Link Services is not responsible for any charges billed to you by your mobile provider.

  5. How to Opt Out

    You can stop receiving text messages from us at any time:

    • Replying STOP to any message (this will unsubscribe you from all future messages).
    • Contact us directly at Vital Link Services and request removal from our SMS list.
    • Decline or leave the SMS consent box unchecked on any forms.

    After opting out, you may receive a confirmation message stating that you have been unsubscribed.

  6. Need Help with SMS?

    Reply “HELP” to any of our messages for assistance. You will receive a message with further contact information:

    “For assistance, please contact Vital Link Services at 478-221-7198 or info@vitallinkservices.com. Standard message and data rates may apply.”

  7. Privacy and Data Use

    Your privacy is important to us. All information collected for SMS communications is subject to our Privacy Policy, which can be viewed at https://www.vitallinkservices.com/privacy-notice.

  8. Additional Options:

    If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.